Ideas

Regarding the salutations please can you feed back that not having the option to separate Title, First name and surname in emails is not good. As a school we don’t address parents as Dear John Smith, we would say Dear Mr Smith or Dear John if we k...

In the previous version of parentmail we had the ability to edit directly. Now everything has to be pushed through from the MIS. After several weeks of trying to update an email and parent details and experiencing nothing but sync issues. Many hou...

The Survey's and Forms are headed Answers from .....(parent name). It would be better for filing against the child's record if the Survey or Form was headed Answers for and child's name. The children do not always have the same surname as the pare...

we should be able to see the name of the child that a parentmail message has been sent to and not the parents as its far to confusing. Parents do not always have the same surname as the child so this makes it very difficult to see who has received...

The current merge tags are quite limited and can make messages difficult to word naturally. For example, when selecting the ‘Pupil Name’ tag, it automatically inserts both the first name and surname, which can make the message read awkwardly. It w...

Please reinstate the option to have two separate bookings per parent who need it rather than everyone

When you download the form completion as a PDF, they question is in large bold text but the answers are in small very pale grey. This is making it difficult for staff to read the correct information quickly. Would like the responses to be clearer ...

When you paste content from a word document for example into the message portal, you lose all formatting from the original content (bullet points etc). Schools are often receiving emails to send on behalf of another teacher and so it is time consu...

When you write a message in ParentMal and include a link, it doesn't show this on the screen. On the attachment, the word link is a hyperlink but you can't see it all so you don't know it's actually been added. This is quite confusing for staff as...

With the old system we used to be able to forward e-mails. This was a very handy feature. Could you please bring it back.