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SMS Gateway in iTeacher App - send to both contacts for "Parents"

When sending an SMS via the iTeacher app, when you select the pupils, for those who have a contact of combined "Parents" it only sends the SMS to one of the parents (I'm guessing this is only going to the primary and not the secondary). When we se...
Guest 6 months ago in IRIS Ed:gen & iSAMS / SMS Gateway 1 In Discovery

Better Communication of Updates

If you run an update on the system communicate with schools and explain what the impact might be instead of us trying to solve an issue that has never arisen before with parents receiving messages
Guest 12 months ago in IRIS Reach 0

Editing completed online forms

Two things: 1) I think this has been mentioned elsewhere before but I can't find it in this section. It would be REALLY useful to have the ability to edit completed forms, for example parents who change their mind/want to add something else to the...
Guest over 2 years ago in IRIS Reach 1 Planned

Drag and drop attachment upload

I would love to be able to drag and drop files to attach them to emails for parents. This is much easier than having to save a file, then search for it and attach. I often have emails that arrive in my Outlook with attachments that I need to get o...
Guest over 2 years ago in IRIS Reach 1 Will not implement

SMS Gateway - Sender Identity Value - Character Increase

Currently the SMS Gateway - Sender Identity Value - Character limit is set to 11. This is not enough for our School Name. When receiving the SMS, Parents & Pupils need to know who it is from or they may ignore it. Can the limit please be incre...
Guest 9 months ago in IRIS Ed:gen & iSAMS / SMS Gateway 0 In Discovery

Being able to schedule send Group emails

Being able to schedule send messages would be beneficial rather than having to wait for the actual time/day.
Guest over 1 year ago in IRIS Reach 0

Bilingual Apps

Almost 25% of my families do not have English as their first language. Therefore trying to ask them to use the app is very difficult. They just refuse as it is too hard. Other parent communication app have the option to choose another language. Pl...
Guest over 2 years ago in IRIS Reach 4 In Discovery

Templates and merge fields

It would be massively helpful to have SMS templates to send for things like pupil registration queries, commendations or detentions. It would then be doubly helpful if merge fields, like pupil name, parent name, could be included in the template. ...
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / SMS Gateway 0 Good Feature

Cancelling Parents Evening for one member of staff rather than the whole event.

We have setup Parents Evening for next week. One member of staff has a medical procedure so is unable to attend. It would be useful to have the facility to cancel a single event rather than the whole Parents Evening when parents have already booke...
Guest 11 months ago in IRIS Reach 0

Pre-Admission Students Pull Through to MyEd

From Claire Dell at Chumleigh College, cdell@chulmleigh.devon.sch.uk: We have a very slick online admission process for Chulmleigh College, however the process falls down when we ask parents to pay for the school bus, lockers and top up money prio...
Viv Farnsworth almost 3 years ago in IRIS Reach 2 Planned