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Bulk Post Invoices to Parent Portal

Currently, our finance team can only publish invoices to the Parent Portal one cycle at a time. This is a very time-consuming and manual process, especially when a parent has multiple invoices from different cycles. We would like to request a feat...
Guest 3 months ago in IRIS Ed:gen & iSAMS / Fee Billing 1

'Resend' Option for Email Log

When we send out a reminder about previous communication sent via Iris Reach, there are a number of ‘lazy’ parents that say they didn’t receive it. But when you search their child’s Email Log you can see it has been sent. I am requesting that ther...
Claire Dell about 2 years ago in IRIS Reach 0 Awaiting Prioritization

Amend batch names in a cycle

It is very easy to mis-name a batch when in production & it would be extremely useful to be able to re-name batches so that they are easier to identify or correctly identify a batch for future reference.
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Fee Billing 0 Good Feature

Include initial of payer/contact in the return deposit confirmation box

Can the initial of the payers/contacts be included in the return deposit confirmation box so you can tell which payer is which when refunding deposits:
Guest 3 months ago in IRIS Ed:gen & iSAMS / Fee Billing 0 In Discovery

Create Refund Bank File

Would it be possible to generate a refund bank file from iSams in a similar way that the direct debit bank file is produced? This year we had to manually enter over 100 student deposit refunds into our bank portal. This method introduces a high ri...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Fee Billing 1 Later

Fee Billing suggested auto post

We collect hundreds of direct Debits every term. We can bulk upload the collected direct debit receipts and then the system auto matches based on what has already been memorized. But we then still have to go into each billing account (of about 900...
Guest 12 months ago in IRIS Ed:gen & iSAMS / Fee Billing 2 Now

Schedule emails

Can we have an option to schedule emails? Our booking system for meals has a deadline of midnight on Saturday and I would love to be able to send a reminder weekly at 4pm on a Saturday to get people to remember, as an example. Other reminders woul...
Guest over 2 years ago in IRIS Reach 4 Planned

Remove requirement for both a Cost Centre and Department

Currently fee billing is capable of processing charges against nominal accounts with no cost centre or department, or those with both a cost centre and department only, but not with only one. For iFinance users, this means you have to have BI code...
Guest over 4 years ago in IRIS Ed:gen & iSAMS / Fee Billing 0 In Discovery

Better Communication of Updates

If you run an update on the system communicate with schools and explain what the impact might be instead of us trying to solve an issue that has never arisen before with parents receiving messages
Guest 9 months ago in IRIS Reach 0

Email form response to parents

When parents complete a form, could they get an email of what they have chosen, or be able to go back to the link to view their submission?? We have a whole KS2 event today and are dealing with many phone calls of people who can't remember what th...
Denise Bickley almost 2 years ago in IRIS Reach 1 Awaiting Prioritization