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Remove Fax Number in Agent Manager and replace with website address

We don't know of any agency that uses a fax number anymore so it would be useful to remove this field from contacts in Agent Manager and replace it with website address.
Guest over 3 years ago in IRIS Ed:gen & iSAMS / Agent Manager 0 In Discovery

Cancelling Parents Evening for one member of staff rather than the whole event.

We have setup Parents Evening for next week. One member of staff has a medical procedure so is unable to attend. It would be useful to have the facility to cancel a single event rather than the whole Parents Evening when parents have already booke...
Guest 8 months ago in IRIS Reach 0

Being able to schedule send Group emails

Being able to schedule send messages would be beneficial rather than having to wait for the actual time/day.
Guest over 1 year ago in IRIS Reach 0

It would be good to speak to a human

it is very frustrating when you have an ongoing issue that you are not able to speak with a human being even when you request a call. Issues can take days to be resolved whereas previously when you were able to speak with someone any issues were r...
Guest 9 months ago in IRIS Reach 0

Bilingual Apps

Almost 25% of my families do not have English as their first language. Therefore trying to ask them to use the app is very difficult. They just refuse as it is too hard. Other parent communication app have the option to choose another language. Pl...
Guest over 2 years ago in IRIS Reach 4 In Discovery

Pre-Admission Students Pull Through to MyEd

From Claire Dell at Chumleigh College, cdell@chulmleigh.devon.sch.uk: We have a very slick online admission process for Chulmleigh College, however the process falls down when we ask parents to pay for the school bus, lockers and top up money prio...
Viv Farnsworth over 2 years ago in IRIS Reach 2 Planned

Link multiple agents

Agent Manager only lets you link one Agent. We often have 2 Agents and currently have to pick just one to link, which then effects the usefulness of the stats. Also we have Educational Guardians, who can be from an Agency, that cannot then be mana...
Guest 11 months ago in IRIS Ed:gen & iSAMS / Agent Manager 0

Show the number of current, former and applicants for each agent

It would be great if there was something like the table in other schools where you can see the number of each status next to each school or something similar to ' Feeder Schools conversion' in the Admissions module.
Guest over 4 years ago in IRIS Ed:gen & iSAMS / Agent Manager 0 Good Feature

Useful printouts

Could you make it so that we can print out conversations (eg an email or text we have sent or received) without all the random stuff that comes out at the top of the page. I have attached screen shots of what I get but have to print out 2 pages to...
Denise Bickley over 2 years ago in IRIS Reach 3 Will not implement

Audit trail of comms by user, not date

There is no way to see all the communications sent by an individual user. It's always by date and type and often we don't know when and how it was sent. This happens regularly in school and it's hard and slow to find.
Guest over 2 years ago in IRIS Reach 1 Planned