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Always hide sender on messages

We would like the default on messages to be always hide sender. Then we would like any replies to be sent to a generic school email address.
Guest 3 months ago in IRIS Parentmail 0

Have the ability to merge issues that have been duplicated

this function would help to minimised issues raised by multipole persons raising the same issue or similar
Guest 9 months ago in Every Compliance / Issues 1

Ability to change Parental Email address without needing approval from previous email

We often have a Parent whose email address is their work one. Once they change job they remember to update their email on ParentMail but not longer have access to their old email address to approve the change. We also have this where parents have ...
Guest about 1 year ago in IRIS Parentmail 0

Absence Year group

In the previous version of ParentMail, when parents notified school of an absence, the absence report showed the child's class which was incredibly useful when you have 420 pupils. The new version no longer shows the pupils registration group whic...
Guest 3 months ago in IRIS Parentmail 0

Allow date ranges and ticket owners for All Issues.xlsx report downloads

Right now, downloading the All Issues.xlsx report from the KPIs menu gives you every ticket ever created for a category. When there are a large amount of tickets, the report is incredibly hard to manage, often crashing the spreadsheet software if ...
Guest 3 months ago in Every Compliance / Issues 0

Keep message archive of messages sent to parents for longer than 18 months

Following the upgrade, only 18 months worth of sent messages are able to view. In our school we find it useful to look back and copy communications sent to parents for previous message wording and pattern of events. It would be helpful for us to s...
Guest 3 months ago in IRIS Parentmail 0

Raise an Issue by email.

This request is for a way to email new issues directly to the system. We would need a way to generate an email address for each of our 'properties', along the lines of sv5eftu4sdfgs.s6vsuB3@every.education Anyone who sends an email to that addres...
Guest 11 months ago in Every Compliance / Issues 2

Class name to be displayed on absence requests

We used to have a feature where children's class names were displayed on the absence requests that came in so we could easily locate the pupils on our registers to copy the absence reason to the register and with over 500 pupils this was very hand...
Guest 4 months ago in IRIS Parentmail 1

It would be helpful for pupils class/year group to show when messaging parents and for pupil absence

When an absence comes through, with being a larger school, it is adding time to check which class they are in. Also, we have a few pupils with the same name in different year groups so having their class/year show when sending messages home would ...
Guest 3 months ago in IRIS Parentmail 0

Time Out Warning

Please can we have a warning when our session is about to timeout, providing the ability to be able to stay logged in (like Biostore). It's frustrating for schools to be actively using the system, for it to suddenly time out.
Sharmaigne Watson almost 2 years ago in IRIS Parentmail 0