Ideas

Kernow Learning Trust (and many other schools) set up a residential trip where the number of deposits received determines the remaining cost of the trip. In this instance, all schools would need to create a payment item for the deposit, and then c...

Some schools require parents to book in advance, but as per their own school policies, do not allow parents to remove their bookings or amend their booked slots without speaking to school first. Having an option to prevent cancellation of bookings...

Please see ParentMail support ticket 00551293 which has screenshots I cannot post on this site. When an item has instalments and one instalment is refunded, the refund amount appears against all instalments. This make reconciliation of the payment...

It would be useful to be able to add a cost area with an attachable invoice to then be able to run a report on £x income received from parents vs. £x cost of the trip / event from the supplier.

Brunswick School has suggested it would be very useful if they could run a report which listed all allergens, for members of staff to have to hand when going on a school trip. As it stands, they can view the allergens on ParentMail, but cannot eas...

Being able to schedule send messages would be beneficial rather than having to wait for the actual time/day.

We have setup Parents Evening for next week. One member of staff has a medical procedure so is unable to attend. It would be useful to have the facility to cancel a single event rather than the whole Parents Evening when parents have already booke...

Almost 25% of my families do not have English as their first language. Therefore trying to ask them to use the app is very difficult. They just refuse as it is too hard. Other parent communication app have the option to choose another language. Pl...

From Claire Dell at Chumleigh College, cdell@chulmleigh.devon.sch.uk: We have a very slick online admission process for Chulmleigh College, however the process falls down when we ask parents to pay for the school bus, lockers and top up money prio...

it is very frustrating when you have an ongoing issue that you are not able to speak with a human being even when you request a call. Issues can take days to be resolved whereas previously when you were able to speak with someone any issues were r...