Can the email wizard have support for HTML. This would allow us to generate much better looking emails to parents.

All the functions in External Exams Manager apart from the link to exam boards are equally as useful to be used in Internal Exams, including publication of TTs, seating plans, candidate cards, access arrangements, results for former students etc. ...

I find the search function to be inconsistent in iFinance... In Journal entry creation, for GL account, you can type in the account number or the account name and the search returns anything (be it the code or name) that matches, This is also true...

For a supplier invoice, if I make more than 1 entry to the same gl code and same analysis code on the AP side, I want to see these separate details when it goes to the GL side. I don't want it to be added up. This is becuase we do day trips which ...

We've had a number of instances of parents being unlinked from their children within the Parent Portal, which we only ever find out when the parents contact us. Recently, a few days before A-Level results, we had a similar issue with a few Student...

Customers want to report on all different types of data for various reasons, but not all data fields are available in the report builder or in the pre built reports. Giving them the option to choose any field that they have populated with data and...

Following payroll integration with Dataplan, we tried to make an employee a leaver, only to discover in the Leavers Approval screen (Payroll module) that the starter status was 'unprocessed'. As such, we weren't able to approve the leaver until Ev...

Unable to undo allocation from a document on a payment run Unable to properly process refunds

In the new Parent Cloud Portal, under the School Reports section, there is a column labelled Reports showing a number. I have been told this column shows the number of written reports within that report cycle. Upon investigation, I have found the ...

Sometimes we have pupils added to Out of School, with notes explaining why. In Registration Manager --> Period View, we can see the notes entered for the pupils. Notes entered either via registers ("Note") or via Out of School ("Reason") In Reg...