Ideas

I need to have Basic users to enable them to log Accidents and Incidents only, apart from Issues. It is possible to remove access to all other modules. Within the Business module it is possible to remove visibility of all categories EXCEPT the Sup...

There are occasions we need an Activity completing just once - there should be an option to NOT have a frequency on an Activity, so that once complete it sits as a record without repeat.

We have mandatory checklists on all activities to ensure diligence of check. Currently, the system will not allow the status of the activity to be changed to ‘completed awaiting documentation’ when a mandatory checklist is attached. Can this be ch...

Having one set of colour parameters across all activities is not helpful - some items based on frequency are never showing as green - it would be better to set these at activity level or for the system to recognise frequency. E.g. if a weekly acti...

For the merge tab to include more options, to include parent title (mr/miss/mrs/ms) and just parent surname option ie 'Dear Mrs Smith'. Also pupil first name only option rather than always putting first and surname, and to include him/her/his/she ...

Feature Request: Automatic Categorisation and Notification for Email-Created Issues The new email-to-ticket creation functionality is a welcome addition and is already proving useful. However, we have identified a gap in the current workflow that ...

We set our own descriptions on our MAT, if I were to change a description at MAT level. It doesn't take effect at school level even though they are mapped. This then means you have to go into each property and change each description seperately.

When safeguarding documentation such as DBS checks are added to supplier profiles it would be helpful for this to be shared with all property's. Suppliers are active across multiple sites and are having to send the information to each individually.

When items are flagged in a checklist - they should automatically be raised as an issue. The only way I would know if a school has issues within the checklists is if I physically open and scroll through - not a great use of my time.