We've had a number of instances of parents being unlinked from their children within the Parent Portal, which we only ever find out when the parents contact us. Recently, a few days before A-Level results, we had a similar issue with a few Student...

The 'Preferred Surname' field is a great addition to Student Manager, but it is a bit useless as long as we cannot have the option to display it on the student name list, such as for attendance registration, or Student Manager lists. The option is...

When new accounts are created, currently, Admins need to enable 2FA on the account manually. This can lead to ad-hoc accounts not being protected. In today's climate, it is much more likely that an organisation requires 2FA and will disable it for...

To view just the current year's transactions within each general ledger account, you need to filter by the financial year. However, this only filters the current year's transactions and does not show the brought forward balance. Currently, to view...

The existing custom groups are completely static, any changes on the groups need to be done manually. As Dynamic Groups we are using saved searches created with the Query builder where we can combine several fields for filtering a group of student...

In Fee Billing > Cycle View > Pupil Search > Notes there is the ability to add both Pupil Notes and Contact Notes. It would make a lot of sense if Contact Notes synced directly with Contact Notes in Pupil Manager>Contacts rather than h...

Most staff do not have access to the whole HR manager module and thus can only look up staff details via the Quick View wizard on the wizard bar. It would be good, therefore, if we could configure which fields show up when using this wizard so tha...

When emailing purchase orders it pulls the email address from the supplier record which is the email address we use for remittance advices. There should be another field for an email address for orders as the suppliers have different email address...

During the Roll Over, schools are able to populate a future form but not a future year group. The latter would be most helpful, especially at multi-campus sites where the year groups do not necessarily follow sequentially. Plus, there are some sce...

I find the search function to be inconsistent in iFinance... In Journal entry creation, for GL account, you can type in the account number or the account name and the search returns anything (be it the code or name) that matches, This is also true...