All ideas

One key limitation of the issues tracking module is a lack of being able to monitor each ticket against an SLA. It would be helpful if an SLA could be assigned to each ticket which shows a countdown of time remaining to allow closer monitoring, pr...

Unable to undo allocation from a document on a payment run Unable to properly process refunds

We are trying to move away from the use of non-iSams data eg in spreadsheets etc for tracking various things. Our HR need something to confirm that the return to work process has been completed after each absence that is recorded via Create Absenc...

It would be good if you could click through from an agent to the pupil/applicant details. Saves you finding an agent and a pupil and then having to go into Pupil Manager/Applicant Manager to look up the pupil. I do believe that it would make a lot...

Please could new Parent Portal accounts default to iSAMS 2FA enabled, not iSAMS 2FA disabled. At the moment we need to manually enabling it each time a new Parent Portal account is created. The ideal solution would be to allow schools to select wh...

We want our Communications team to manage the Portals and push notifications, but access to the Mobile and Tablet Manager is via Control Panel - thus giving users the 'keys to the kingdom' of iSAMS control. Please can Mobile and Tablet Manager App...

My customer today (The People's Trust) currently use Arbor to send parents notifications of incidents involving their child. They would like a way for Every Compliance to also do this ie download a report that they can then email the parent or hav...

Ability to run reports on answers to Questions in performance module, so you can compare results across a department/school/trust

Make Audit Log available in the API For ensuring frequent tracking of auditing and monitoring security procesess implemented by Group.

When requesting a new report or an amendment to a report within iSAMS, it would be extremely beneficial to receive live updates on the progress of the work being carried out. While an expected completion date is useful, there is currently very lit...