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IRIS Parentmail

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Parents can only receive a form if already registered

If a parent has not registered with Parentmail they do not receive a FORM electronically - system produces a paper copy. Is there any way to be emailed the form with a message saying e.g. "to complete form, please register for an account".
Dawn Dudley over 1 year ago in IRIS Parentmail 1 Awaiting Prioritization

ParentMail transfers name data with an accent correctly into their system

Currently names with an accent are not synchronised correctly, and random characters are added to a students name making the actual student's name corrupt and unsearchable in ParentMail.
Guest 8 months ago in IRIS Parentmail 0

Purchase Window 'Viewable to' should remove items even when paying instalments

It is frustrating that when a payment item is set up for instalment payments, parents can still pay after the viewable to date.
Guest 4 months ago in IRIS Parentmail 0

Allow bulk delete of Payment Alerts

I'd like to be able to select all the Payment Alerts and Accept them in one go
Guest 4 months ago in IRIS Parentmail 0

have a charity link to comic relief

This would be useful for us to be able to have donations collected during red nose day go directly to comic relief
Guest 4 months ago in IRIS Parentmail 0

Report to show which parents/families have not downloaded the ParentMail app

The overview on Parent Mail shows the percentage of families that are using the mobile app but is doesn't show you which families they are. It would be very handy to have a report that shows the parents that have/have not downloaded the app so we ...
Guest 9 months ago in IRIS Parentmail 0

So we have many parents (one has asked the question) - she has 3 children, all of which use meals ASC and BSC. She just wanted to know how much TOTAL she owes. I have had to go into 9 different areas!

All parties would benefit. It would dramatically reduce office workload
Guest 5 months ago in IRIS Parentmail 0

Reports > Staff Export - add columns

We're currently having to manually compile the CSV file to set up parent evenings. The Staff Export report is useful for getting the Staff names and ID numbers in the right order for the import template. However it's missing the staff email addres...
Neil Williams 5 months ago in IRIS Parentmail 0

Payment History Report

We are getting more and more SAR requests these days. Families are asking for a full breakdown in CSV format which shows all the payments/transactions made via ParentMail.
Guest 5 months ago in IRIS Parentmail 0

Payment Items (Uniform etc) - Edit Pricing and Sizing

Our suppliers are regularly changing the sizing of items and the price. Please could we be able to edit each item and option to annotate pricing and sizing changes without having to make note of stock numbers, archiving and then re-create the item...
Guest about 2 years ago in IRIS Parentmail 1 Will not implement