Ideas

DSLs and DDSLs should receive a notification alert based on the severity level, allowing them to take immediate action when needed. The roles to notify list should be similar to the new concern notification role list.

About the Severity, we don't want the concern submitter to input "High". The severity should be determined by the school principal or pastoral. so it is appreciated that can have a default value (eg,. Low) when teaching staff submit the concern fr...

When working with concerns and indicators it would be useful to have the pupil's tutor group (form) displayed in the top heading, rather than having to go to the overview first. This would make it easier to set visibility and actions. Currently on...

When concerns are updated as staff may have further information the only way of knowing this is by continually going into the concern and checking. It would be ideal if each time the concern was re-saved that it sent another notification (at least...

The following areas require the user to tell the system who they are each time they make a submission. While on the odd occasion they might be submitting something for someone else, so the ability to change the selection should remain, the lack of...

An idea to address two current issues around Action visibility. Currently, if you are assigned an action, you are emailed but can only see the action if you are also given visibility of the concern. The wider list of staff with visibility of the c...

When a concern is generated, you should be able to notify specific people, and include the info for that concern in the notification email.Currently, every form tutor gets notified about a Year 3 (for example) concern, when it would be better to i...

At present, there will only be a concern raised if it is 3 instances in a day/week/month - it would make it much more useful if it were 'year' also, because unless it happens within the day/week/month, it won't be a record and that means the conce...

'Roles to Notify' currently pulls from the Primary Job Role field in HR manager which is not very useful. We need be able to select HSM (Housemaster/mistress), Tutor, etc for this feature to be useful. Pulling from User Groups or Security Profiles...

Create a concern wizard currently allows teachers/staff to create a concern about an individual but stops short of allowing the person creating the concern to add actions for follow-up. Actions are only accessible by entering the full Wellbeing Ma...