Ideas

Hi! We often send emails to large groups at a time and several people don't seem to receive their emails. For this reason, we like to send an accompanying text message to alert people to check their email. We would find it extremely useful if ther...

Many parents do not have their phones functioning in other countries and use whatsapp. SMS messages often do not get through. Could there be a possibility of whatsapp being added as a facility?

To be able to run a report on a parent to see what messages they have opened and what they haven't as currently we can only do it by individual message or see the last 3 messages sent to them.

System should look at 'gender identification field' on SIMS and not 'sex' field to ensure the correct pronouns are used.

Hi, We would like our staff to be able to receive SMS replies from parents and carers to SMS messages sent via Edgen. Additionally, we would like these SMS replies to be automatically recorded in Student Manager, in the same way that email corresp...

The ability to have absence calling as a standalone offering to Reach where a customer may not necerssarily require the functionality of the Core areas of Reach; but just the absence calling feature

When we send out a reminder about previous communication sent via Iris Reach, there are a number of ‘lazy’ parents that say they didn’t receive it. But when you search their child’s Email Log you can see it has been sent. I am requesting that ther...

At the moment you are restricted on the number of attachments you can send out but unfortunately you are unable to send a zip file. We have several different languages in our school and when a letter has come from an external agency who have sever...

Can we have an option to schedule emails? Our booking system for meals has a deadline of midnight on Saturday and I would love to be able to send a reminder weekly at 4pm on a Saturday to get people to remember, as an example. Other reminders woul...

When sending an SMS via the iTeacher app, when you select the pupils, for those who have a contact of combined "Parents" it only sends the SMS to one of the parents (I'm guessing this is only going to the primary and not the secondary). When we se...