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report ticket for a former student

It would be beneficial to have an option to download the report ticker for former pupils. This would make it easier to access, review, and manage their report information when required.
Guest 6 days ago in IRIS Ed:gen & iSAMS / Reward & Conduct Manager 0 Awaiting Review

The ability to send texts to external phone numbers has been removed.

As a school, we used to be able to send text messages to external bodies using their mobile phone number, without them being on our system. Eg. we have prospective parents who want to visit the school, we do block bookings and send a reminder text...
Guest 7 days ago in IRIS Parentmail 0

Downloaded file names

When you download a PDF attchment from a message that's been sent, rather than the PDF being called the name of the document, it renames it a long line of random text which is really annoying as you then have to rename it. The old ParentMail used ...
Amy Whelan 19 days ago in IRIS Parentmail 0
157 VOTE

Make the template Reward and Conduct emails editable

What I want: Many other modules' default emails can be edited in the control panel, but the Reward & Conduct notifications that go to parents can't be edited. I would like to be able to edit them. Why I want it: Our simplest reward is set so t...
Guest almost 3 years ago in IRIS Ed:gen & iSAMS / Reward & Conduct Manager 30 Good Feature

Medical Module - in/out timings

Is it possible to adapt the medical centre module at Rugby School Japan to make it easier for our team and to give a prompt school-wide interface that helps with safeguarding and registers. The Medical Centre module is currently on our dashboard w...
Guest 8 days ago in IRIS Ed:gen & iSAMS / Medical Centre 0 Awaiting Review

The default value or visibility setting of Severity field in Wellbeing manager

About the Severity, we don't want the concern submitter to input "High". The severity should be determined by the school principal or pastoral. so it is appreciated that can have a default value (eg,. Low) when teaching staff submit the concern fr...
Guest 4 months ago in IRIS Ed:gen & iSAMS / Wellbeing Manager 3 Awaiting Review

messages

we should be able to see the name of the child that a parentmail message has been sent to and not the parents as its far to confusing. Parents do not always have the same surname as the child so this makes it very difficult to see who has received...
Guest 10 days ago in IRIS Parentmail 0

Medical flag staff for iSAMS

For staff that have for allergies, it would be really useful for a medical flag to be an option as the same as the pupil information.
Guest 19 days ago in IRIS Ed:gen & iSAMS / Medical Centre 1 Awaiting Review

Hyperlinks not showing up in messaging

When you write a message in ParentMal and include a link, it doesn't show this on the screen. On the attachment, the word link is a hyperlink but you can't see it all so you don't know it's actually been added. This is quite confusing for staff as...
Amy Whelan 19 days ago in IRIS Parentmail 0

Salutations

Regarding the salutations please can you feed back that not having the option to separate Title, First name and surname in emails is not good. As a school we don’t address parents as Dear John Smith, we would say Dear Mr Smith or Dear John if we k...
Guest 21 days ago in IRIS Parentmail 0