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Self Service Locations

On Self Service once user is added, the location access cannot be changed to add or remove access
Guest 10 months ago in IRIS Financials 1 Under Investigation

Days to Pay report

We have to submit a days to pay report to the DfE on a 3 monthly basis, and to get to that report we have to combine all payments made in a set period, however we also have to include disputed items, which is on another report, and combining the t...
Jamie Vincent 10 months ago in IRIS Financials / Future development 1 Under Investigation

Registration across Divisions viewable to parents and staff

Currently, when a student changes divisions within school, that removes the ability for parents to be able to view the attendance marks for their child on the parent portal from prior to the division change. We think Parents should be able to see ...
Guest 5 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Option to update IRIS Payments to school name

It would be useful to be able to change the name that shows on parents credit card payments when they use the iSAMS Admissions Portal Forms (using iSAMS Payment). It currently shows Iris Payments but some parents have thought that was fraud. It wo...
Guest almost 3 years ago in IRIS Ed:gen & iSAMS / Admissions Portal 0 In Discovery

Cancel Payment

Unable to undo allocation from a document on a payment run Unable to properly process refunds
Guest 10 months ago in IRIS Financials 2 Will not implement

Payment Title for BACS Payments

Can the account title on the media files to be imported to the bank use the Payment Title rather than the Account Title for Lloyds Link files? At the moment, some of our payments are rejecting because the account title is incorrect - the BACS file...
Guest 5 months ago in IRIS Financials / Future development 1 Under Investigation

Allow credit/debit card payments over £5,000 in Iris

We are trying to allow our parents flexibility with payment options, and paying online by card is one. However, the Iris payment system doesn't allow payments over £4,999.99 for fees. As the vast majority of school fees exceed this amount, the pay...
Guest 5 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Add subjects to teacher list in School Directory

A parent has emailed to say that with the new portal she can no longer see which subject the teachers listed are linked to. Is this something that could be added? I've told her in the meantime to look at her child's timetable for the subject teach...
Guest 5 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

On failed login, provide indication of remaining attempts until account is locked

We have some parents who regularly lock themselves out of the Parent Portal. Please could users been shown a message on a failed login to say how quickly their account could be logged. I've included a screenshot from the TES MyConcern login page w...
Neil Williams 11 months ago in IRIS Ed:gen & iSAMS / Portals 1 In Discovery

Parent Portal - selecting what parents can see

On our current parent portal we can limit parents on what they can or cannot see, on the new Cloud Portal we see there are a lot of headings.Is there a way of not showing options that we have disabled? Also is there a way of only selecting differe...
Guest 11 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review