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Customizable Attendance Percentages on Parent Portal Dashboard

Currently, the new Parent Portal dashboard only displays an overall "Out of School" percentage, which may lead to confusion among parents as it does not distinguish between authorized absences, unauthorized absences, and other valid reasons for a ...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Good Feature

Repeat booking option for registers

Before ParentMail was updated in April there was always an option on registers to select "Repeat Selection" when booking sessions. This has been discontinued much to the annoyance of parents who like to block book their wraparound care sessions. C...
Alison Protheroe 5 months ago in IRIS Parentmail 1

Feature Request – Shareable Links for E-Forms

We have received feedback regarding E-Forms within the Parent Portal. Currently, not being able to share direct links to specific forms creates some operational challenges for parents and staff. Could you please advise whether there are any existi...
Guest 5 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Feature Request – Direct Navigation from Push Notifications

We have received parent feedback regarding on-screen/push notifications within the Parent Portal. Currently, tapping a notification does not always take users directly to the related communication and may require multiple additional login and navi...
Guest 5 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Request for Khmer Language Support in Parent Portal

We would like to request Khmer language support within the iSAMS Parent Portal interface. This is an important requirement for our parent community and would greatly improve accessibility and usability for Khmer-speaking parents.
Guest 5 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Change the wording used in the email generated when a form is sent so it does not read Dear (surname)

Currently when a form is sent the parents are sent an email which begins: Dear (surname). This looks quite unprofessional and we would like to either change it to include the salutation first or change it to parent/carer.
Guest 10 months ago in IRIS Parentmail 0

Ability to see COMMUNICATION HISTORY via the iParent App

Literally the entire point of the iParent app is to have everything you get with Parent Portal, but mobile. I actually assumed this was already built-in, but when some users complained that they weren't receiving emails I took a look for myself. T...
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 7 Already Present

Leave Application Form - Email notification

To enable auto-notification via email to designated staff when a Leave Form has been submitted by parents via the Parent Portal. It should include configuration for user to choose - designated tutor, subject teachers AND add designated staff, e.g....
Guest about 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 1 In Discovery

Parent Portal - selecting what parents can see

On our current parent portal we can limit parents on what they can or cannot see, on the new Cloud Portal we see there are a lot of headings.Is there a way of not showing options that we have disabled? Also is there a way of only selecting differe...
Guest 10 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Parents can only receive a form if already registered

If a parent has not registered with Parentmail they do not receive a FORM electronically - system produces a paper copy. Is there any way to be emailed the form with a message saying e.g. "to complete form, please register for an account".
Dawn Dudley over 2 years ago in IRIS Parentmail 1 Awaiting Prioritization