One key limitation of the issues tracking module is a lack of being able to monitor each ticket against an SLA. It would be helpful if an SLA could be assigned to each ticket which shows a countdown of time remaining to allow closer monitoring, pr...
Choice to have Forename in Detention Register Attendance Emails
If I remember correctly, the Detention Manager used to email the detention attendance register to staff showing the student's family name followed by their forename. It now shows the family name followed by the preferred name. Now that the system ...
As a school we use forms all the time, however we cannot schedule them and parents complain that they missed out on opportunities because it was during their work hours (which is also our work hours) - scheduling forms would help this issue!!
Add in options such as Boarding House so that sanctions that are related to behaviour outside the classroom can be more easily recorded. At the moment just have to leave everything blank which is not ideal if trying to spot patterns
Automatic default entry of user staff name in Wizards
The following areas require the user to tell the system who they are each time they make a submission. While on the odd occasion they might be submitting something for someone else, so the ability to change the selection should remain, the lack of...
We currently have the emails sending to tutors on each entry, as below: This is bombarding tutors with dozens of emails per day. Is it possible to have a once a day email which collates all of the entries for that tutor group in one email?
Add reward/conduct to a student with a single click
We would like the ability to have a single click to add positive and or negative behaviour, perhaps from the register with a click of an icon. Our staff find it a barrier adding positive behaviour when so many clicks are required to do this.
It would be useful if one reward or sanction type automatically triggered another. Example 1 - when a pupil reaches 15 points they receive a distinction. Staff have to manually issue a distinction at this point, duplicating their work. Example 2 -...
This request is for a way to email new issues directly to the system.
We would need a way to generate an email address for each of our 'properties', along the lines of sv5eftu4sdfgs.s6vsuB3@every.education Anyone who sends an email to that addres...