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Provide training to your first line support team

I have found the first line supporting team do not actually know the team at all. A thorough training is needed for the team to just answer at least thr basic questions and knowing what the customers are asking about. They are not interested at wh...
Guest 6 months ago in IRIS Ed:gen & iSAMS / System 0 Awaiting Review

Add additional security profiles to manage user 2FA settings

At present only users in the [A] Administrators security profile can enable/disable/reset 2FA for users within the control panel. (As detailed here:- https://support.isams.com/hc/en-us/articles/360038990734-Configure-iSAMS-Two-Factor-Authenticatio...
Andy Sykes over 1 year ago in IRIS Ed:gen & iSAMS / Control Panel 2

Exposing Lastupdated field for Batch APIs

Hi, Batch API are traditionally used for larger amounts of data while Rest APIs are used for smaller, live chunks of data. To reduce traffic on Batch APIs, please consider exposing the lastUpdated field and adding an optional filter. For example, ...
Guest 10 months ago in IRIS Ed:gen & iSAMS / Batch API 0 Awaiting Review

Publish 'own' reports in Wizard bar

When creating a new report in Analytics & Insights, we would like the ability to publish the report in the appropriate section of the wizard bar eg. We created an SEN exam provision report and wanted to publish it under the 'View SEN report' '...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Analytics & Insights 1 Already Present

Merge useless groups in security profile

Now that the Wzzard access need the to have Read profile enabbled. As the full Module Access gives more user rights than the wizzard we should delete the wizzard profile from the Securiity profile to simplifiy the interface and understanding of th...
Guest 3 months ago in IRIS Ed:gen & iSAMS / Control Panel 0 Awaiting Review

Include the Exams Component Results in the Batch API

Would be great if there was the option for external exams component results to be accessed by other Providers using the Batch API. Thanks.
Guest about 2 years ago in IRIS Ed:gen & iSAMS / Batch API 1 In Discovery

Allow the Google Looker Studio SQL Server connector to connect to the iSAMS database

At the moment, it is not possible to connect to the database from Google Looker Studio (the Google equivalent of Power BI). It means that we are tied into either purchasing Central or paying for Power BI user accounts if we want to leverage the po...
Guest 11 months ago in IRIS Ed:gen & iSAMS / Analytics & Insights 3 Already Present

"Changes you made may not be saved." - When closing modules, as well as when refreshing the page

Could we have the "Changes you made may not be saved." message appear when we close a module? Currently I only see it when I refresh a module (when there's unsaved changes), or when I refresh the iSAMS tab in my browser (regardless of if there are...
Guest 7 months ago in IRIS Ed:gen & iSAMS / System 0 Awaiting Review

Implement a Medical Centre REST API endpoint in ISAMS that allows retrieval and setting of "Medical Flag" and "Medical Flag Notes" to better manage and automate health information for pupils.

I have thoroughly reviewed all the REST API endpoints related to the Medical Centre API and found that there is no "Medical Flag" or "Medical Flag Notes" information returned. I have checked all the medical endpoints, but this crucial information ...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / REST API 0 In Discovery

Fully clone user group permissions across all modules

From time to time we get asked to "Add module X" to an existing user as most staff are unaware of how permissions in iSAMS are configured. While we can clone the basic level of permissions within the Control Panel, it means having to go through se...
Neil Williams over 2 years ago in IRIS Ed:gen & iSAMS / Control Panel 0 In Discovery