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Parents can only receive a form if already registered

If a parent has not registered with Parentmail they do not receive a FORM electronically - system produces a paper copy. Is there any way to be emailed the form with a message saying e.g. "to complete form, please register for an account".
Dawn Dudley over 2 years ago in IRIS Parentmail 1 Awaiting Prioritization

Change the wording used in the email generated when a form is sent so it does not read Dear (surname)

Currently when a form is sent the parents are sent an email which begins: Dear (surname). This looks quite unprofessional and we would like to either change it to include the salutation first or change it to parent/carer.
Guest 11 months ago in IRIS Parentmail 0

Bookmarks to load expanded in new parent portal

In the old App, if we had added links to an article, the call to action was a nice friendly button. In the new Parent Portal, the bookmarks load collapsed and it is not an immediate call to action to click on the word bookmarks to expand the list....
Guest 6 months ago in IRIS Ed:gen & iSAMS / News Manager 0 Awaiting Review

Two tick box options for one payment item

I would like to create a payment item with two options to tick - eg size and colour. This is for our leavers hoodies - we have to set up a form with size and colour, and then a seperate payment for the hoodie price. This usually means that a paren...
Guest almost 2 years ago in IRIS Parentmail 0

Repeat booking option for registers

Before ParentMail was updated in April there was always an option on registers to select "Repeat Selection" when booking sessions. This has been discontinued much to the annoyance of parents who like to block book their wraparound care sessions. C...
Alison Protheroe 6 months ago in IRIS Parentmail 1

Feature Requests and Feedback – News Manager / Content Management System

We would like to share the following feedback and feature requests regarding News Manager and the content management system: Interface: * The recent upgrade is appreciated. Scheduling of posts: * Ability to schedule posts for a specific date and t...
Guest 6 months ago in IRIS Ed:gen & iSAMS / News Manager 0 Awaiting Review

Warning for Cancelling Parents evening booking for parents

Raised on behalf of St Joseph's Catholic Primary Academy: Parents can very easily cancel their bookings without realising (like double tapping or accidentally hitting cancel when they go back in to check the time they selected) but nothing comes u...
Guest about 3 years ago in IRIS Parentmail 1 Awaiting Prioritization

Provide a View Recipients button when a form has been submitted, to check who has read the form.

I can check which parents have read an email I have sent, but I can't check who has read a form. I can only see when they respond.
Guest over 1 year ago in IRIS Parentmail 1 Planned

Change default MFA method when enabling

Currently, when MFA is enabled Every default's to email to deliver the authentication code. This means that colleagues would have to manually add a mobile device. It would be beneficial if it would default to a mobile device when it is enabled. Co...
Guest 7 months ago in Every HR / My Portal 0 Awaiting Review

News Manager - Parent Portal / Year Group filtering

Posting news to the Parent Portal doesn't allow filtering by Year Group so that only parents of students in the selected Year Group do see the news. Currently, all parents do see all news, and many are not related to them so it creates noise and c...
Guest about 1 year ago in IRIS Ed:gen & iSAMS / News Manager 0 Good Feature