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The ability to send texts to external phone numbers has been removed.

As a school, we used to be able to send text messages to external bodies using their mobile phone number, without them being on our system. Eg. we have prospective parents who want to visit the school, we do block bookings and send a reminder text...
Guest 14 days ago in IRIS Parentmail 0

Holiday Entitlement Remaining Report

It would be really useful to be able to report out on Holiday Entitlement Remaining, so that at various points throughout the holiday year we can ensure staff have taken an appropriate amount of holiday and we don't have a too many staff trying to...
Carmel Hopkins 7 months ago in Every HR / Absence Management 1 Awaiting Review

Alphabetical Sorting for “Reason for Absence” Dropdown in Request General Absence

Currently, the list of options in the “Reason for Absence” dropdown within Request General Absence is not sorted alphabetically. This makes it harder and more time‑consuming for users to find the correct absence reason, especially when the list is...
Anil Patel 8 months ago in Every HR / Absence Management 2 Good Feature

Salutations

Regarding the salutations please can you feed back that not having the option to separate Title, First name and surname in emails is not good. As a school we don’t address parents as Dear John Smith, we would say Dear Mr Smith or Dear John if we k...
Guest 28 days ago in IRIS Parentmail 0

Additional absence type for working but not doing regular duties

There is a demand from schools in our trust to record ‘non-absence’ absences in EveryHR so that all absences are together on the Team Calendar for example. This would include teachers being off-timetable for lesson observations or staff attending/...
Chris Burland 29 days ago in Every HR / Absence Management 0 Awaiting Review

messaging taggs

The current merge tags are quite limited and can make messages difficult to word naturally. For example, when selecting the ‘Pupil Name’ tag, it automatically inserts both the first name and surname, which can make the message read awkwardly. It w...
Guest about 1 month ago in IRIS Parentmail 1

Forward

With the old system we used to be able to forward e-mails. This was a very handy feature. Could you please bring it back.
Guest 3 months ago in IRIS Parentmail 1

messages

we should be able to see the name of the child that a parentmail message has been sent to and not the parents as its far to confusing. Parents do not always have the same surname as the child so this makes it very difficult to see who has received...
Guest 17 days ago in IRIS Parentmail 1

Add the ability to forward an email to a different recipient

We used to be able to be able to forward emails to different recipients with the old Parentmail system, however I understand we cannot do this with the new Parentmail. It would be useful if this function could be added on.
Guest 4 months ago in IRIS Parentmail 0

Time the e-mail was read

The old system used to show the exact date and time that the e-mail was read. This is very useful when parents say they haven't received a message.
Guest 3 months ago in IRIS Parentmail 0