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Downloaded file names

When you download a PDF attchment from a message that's been sent, rather than the PDF being called the name of the document, it renames it a long line of random text which is really annoying as you then have to rename it. The old ParentMail used ...
Amy Whelan about 1 month ago in IRIS Parentmail 0

On the ISSUES tab - STATUS- is it possible to add ongoing rather than just OPEN/CLOSED

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Guest about 1 month ago in Every Compliance / Issues 0

Allow us to make email the default when messaging

It would be useful to allow us to change the settings in parentmail to make email the default format of message as this is the only messaging service we use.
Guest 4 months ago in IRIS Parentmail 1

Salutations

Regarding the salutations please can you feed back that not having the option to separate Title, First name and surname in emails is not good. As a school we don’t address parents as Dear John Smith, we would say Dear Mr Smith or Dear John if we k...
Guest about 1 month ago in IRIS Parentmail 0

messages

we should be able to see the name of the child that a parentmail message has been sent to and not the parents as its far to confusing. Parents do not always have the same surname as the child so this makes it very difficult to see who has received...
Guest 28 days ago in IRIS Parentmail 1

DIRECT EDITING

In the previous version of parentmail we had the ability to edit directly. Now everything has to be pushed through from the MIS. After several weeks of trying to update an email and parent details and experiencing nothing but sync issues. Many hou...
Guest 15 days ago in IRIS Parentmail 0

New Drop Down

Good Afternoon Please may I request that we can add a new tab/drop down to the Every compliance activities section. What would really help us is to have a separate tab next to 'completed - awaiting documentation' for any compliances where further ...
Guest 15 days ago in Every Compliance / Compliance 0

Survey's and Forms

The Survey's and Forms are headed Answers from .....(parent name). It would be better for filing against the child's record if the Survey or Form was headed Answers for and child's name. The children do not always have the same surname as the pare...
Guest 15 days ago in IRIS Parentmail 0

messaging taggs

The current merge tags are quite limited and can make messages difficult to word naturally. For example, when selecting the ‘Pupil Name’ tag, it automatically inserts both the first name and surname, which can make the message read awkwardly. It w...
Guest about 1 month ago in IRIS Parentmail 2

Facility to add item to Status field of an Activity and colour coding changes

Please can we request that another level is added to the Status drop down list in the Update Activity tab as follows: Done, awaiting remedials (please colour amber on reports) Please can we also request that: Done, awaiting report - (could be chan...
Guest about 1 month ago in Every Compliance / Compliance 0