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ParentMail transfers name data with an accent correctly into their system

Currently names with an accent are not synchronised correctly, and random characters are added to a students name making the actual student's name corrupt and unsearchable in ParentMail.
Guest about 1 year ago in IRIS Parentmail 0

Sign off from emails

Hello, it would be really useful if Parent Mail had an in-built in signature which all users who login in to the Marshgate account automatically have. For example, I copy and paste this into the end of all our emails: Marshgate Primary School 157 ...
Guest 7 months ago in IRIS Parentmail 1

Transfer tickets between sites

Hi is it possible to add the transfer option for issues as we currently use to transfer assets between sites? Please find the screenshot of the transfer option attached. Kind regards, Ilia
Guest 4 months ago in Every Compliance / Issues 0

Report for removing unlinked parent/carer as per housekeeping tool

There is a Housekeeping tool to remove parents/carers not linked to students. It would be beneficial to see who these people are beforehand in case they should be linked and not deleted. As the action can not be undone it's not something I am will...
Guest 4 months ago in IRIS Parentmail 0

Be able to attach a zip file

At the moment you are restricted on the number of attachments you can send out but unfortunately you are unable to send a zip file. We have several different languages in our school and when a letter has come from an external agency who have sever...
Guest 4 months ago in IRIS Reach 0

Parents can only receive a form if already registered

If a parent has not registered with Parentmail they do not receive a FORM electronically - system produces a paper copy. Is there any way to be emailed the form with a message saying e.g. "to complete form, please register for an account".
Dawn Dudley almost 2 years ago in IRIS Parentmail 1 Awaiting Prioritization

Schedule emails

Can we have an option to schedule emails? Our booking system for meals has a deadline of midnight on Saturday and I would love to be able to send a reminder weekly at 4pm on a Saturday to get people to remember, as an example. Other reminders woul...
Guest almost 3 years ago in IRIS Reach 4 Planned

Cost column removed for issues only users

Enlighten Learning Trust requested that the Cost column is not on view to Issues Only users
Angela Herbert 5 months ago in Every Compliance / Issues 0

Two tick box options for one payment item

I would like to create a payment item with two options to tick - eg size and colour. This is for our leavers hoodies - we have to set up a form with size and colour, and then a seperate payment for the hoodie price. This usually means that a paren...
Guest about 1 year ago in IRIS Parentmail 0

Email form response to parents

When parents complete a form, could they get an email of what they have chosen, or be able to go back to the link to view their submission?? We have a whole KS2 event today and are dealing with many phone calls of people who can't remember what th...
Denise Bickley about 2 years ago in IRIS Reach 1 Awaiting Prioritization