Currently if yu cancel a cover, there is no email, so colleagues still think they have a cover to do, or there is confusion. If a cover is cancelled after publication, could an email be triggered?

We recently imported some CAT4 data into iSAMS which will shortly be used in reports going home. The data was imported in Tracking Manager and then pulled through into a new gradebook. One pupil missed the original CAT4 tests and we've just receiv...

It is amazing to be able to suspend a year group who are out on a trip as it means their lessons don't need covering and staff who are teaching those lessons are freed for cover. However, it would be AMAZING if this could also be applied to parts ...

Our exams officer is trying to enter information for students sitting examinations this summer. As an international school in Dubai, we are unable to input the full official names of many of our Arabic students due to the character limit being set...

Please can you submit a product feature request that could be implemented by June 2025 (next year) that allows one of the following:- Request to implement in Report Manager to add “Set” Exclusions by “contains” filter. i.e. The ability to add text...

Hi, We would like our staff to be able to receive SMS replies from parents and carers to SMS messages sent via Edgen. Additionally, we would like these SMS replies to be automatically recorded in Student Manager, in the same way that email corresp...

I recently contacted customer service regarding an issue with removing a student from a set in iSAMS. I followed the provided instructions, which explained that the student remains in the gradebook because they are still part of the set in Teachin...

We can distinguish between a pupil's forename and preferred (first) name and have both of these added to the enquiry and registration forms. However, only the (legal) surname field is available for use. It would be great if the preferred surname f...

We are constantly sending emails to multiple parents that require different information for a particular student. Doing a mail merge in Outlook is time-consuming because we first have to gather the data from iSAMS, transfer it to Excel, and then u...

When the tracking columns get further across the screen and you right click on a column to edit/delete etc, the window with this option cannot be seen. It is there but stuck right at the beginning of the columns so you have to scroll back to the f...