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It would be good to speak to a human

it is very frustrating when you have an ongoing issue that you are not able to speak with a human being even when you request a call. Issues can take days to be resolved whereas previously when you were able to speak with someone any issues were r...
Guest 4 months ago in IRIS Reach 0

Request help/assistance for teaching staff

Hi, I spoke with someone at Bett about having the ability for teachers to request help from within their classroom via the teacher portal. This was apparently something that was going into development imminently. I am just making contact to see if...
Guest 4 months ago in IRIS Ed:gen & iSAMS / Teacher Portal 0 Awaiting Review

Hard Limit not Enforced for character limit

We have found that the hard character limit defined in a report template for Comments is only enforced when the individual report status is set to "Complete". When a report is at an earlier status, the character limit is only advisory. In our opin...
Guest about 1 year ago in IRIS Ed:gen & iSAMS / Reports Wizard 0 In Discovery

Notifications Recipients

Please could head of subject / head of department be added to the notifications emails of rewards - where subject has been set as a mandatory field.
Guest almost 12 years ago in IRIS Ed:gen & iSAMS / Reward & Conduct Manager 3 Good Feature

Leave the folder open when editing a global list

Please can you make it so that when editing global lists it does NOT close the folder every time you save an edited object. This is SO frustrating!Alternatively is it possible to edit the whole list on a spreadsheet and replace it in the Global Li...
Guest over 5 years ago in IRIS Ed:gen & iSAMS / Control Panel 2 In Discovery

Create Refund Bank File

Would it be possible to generate a refund bank file from iSams in a similar way that the direct debit bank file is produced? This year we had to manually enter over 100 student deposit refunds into our bank portal. This method introduces a high ri...
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Fee Billing 1 Later

Pupil photo to be shown on Admissions Manager module

Currently, student photos are visible in the Student Manager module, but are not visible in the Admissions Manager module. It would be useful to see the photo in the Applicants section, Applicant Details tab (In much the same way it is visible in ...
Guest about 1 year ago in IRIS Ed:gen & iSAMS / Admissions Manager 1 In Discovery

Candidate Number should be the default sort order for all areas of Exams Manager

Exam regulations require all information to be identified by Candidate Numbers. Please set the default order for everything in Exams Manager to be Candidate Number; this is particularly important in the seating part of this module.
Guest about 2 years ago in IRIS Ed:gen & iSAMS / External Exams Manager 0 Good Feature

Click through to a pupil record from the pupils listed against an agency

It would be good if you could click through from an agent to the pupil/applicant details. Saves you finding an agent and a pupil and then having to go into Pupil Manager/Applicant Manager to look up the pupil. I do believe that it would make a lot...
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Agent Manager 0 In Discovery

Photo galleries' should have visibility based on access set by publication, similar to document and files upload access levels

We need to share photo albums with given access level:, due to lack of these permissions, we are not able to use photo galleries':- Academic house- year group- form-individual student
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery