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'Resend' Option for Email Log

When we send out a reminder about previous communication sent via Iris Reach, there are a number of ‘lazy’ parents that say they didn’t receive it. But when you search their child’s Email Log you can see it has been sent. I am requesting that ther...
Claire Dell 11 months ago in IRIS Reach 0 Awaiting Prioritization

Editing Template Forms

It would be helpful if we could edit templated forms. At present we have to create a whole new one, save it under a new name then delete the old one which is really time consuming when you have a perfectly good one sitting there which could easily...
Guest over 1 year ago in IRIS Parentmail 1 Awaiting Prioritization

Email form response to parents

When parents complete a form, could they get an email of what they have chosen? We have a whole KS2 event today and are dealing with many phone calls of people who can't remember what they decided. It would be very useful if they had it to refer to.
Denise Bickley 10 months ago in IRIS Reach 0 Awaiting Prioritization

Warning for Cancelling Parents evening booking for parents

Raised on behalf of St Joseph's Catholic Primary Academy: Parents can very easily cancel their bookings without realising (like double tapping or accidentally hitting cancel when they go back in to check the time they selected) but nothing comes u...
Guest 12 months ago in IRIS Parentmail 1 Awaiting Prioritization

More flexibility to be able to close register choices & change price banding

We have issues as we need to close the ordering for hot meals on the Tuesday for the following week. We would like to be able to close ordering for a week not in days. We need to order a week in advance. Because we can't close a week we have paren...
Helen Singleton over 1 year ago in IRIS Parentmail 2 Awaiting Prioritization

For Payment items that have stock quantity against the purchase options, could we have a column that shows amount sold as well as quantity left

We use this option for our Afterschool activity clubs and it would be helpful to be able to see the number of children who have purchased each club at a glance.
Sam Neal over 1 year ago in IRIS Parentmail 4 Awaiting Prioritization

Parents can only receive a form if already registered

If a parent has not registered with Parentmail they do not receive a FORM electronically - system produces a paper copy. Is there any way to be emailed the form with a message saying e.g. "to complete form, please register for an account".
Dawn Dudley 5 months ago in IRIS Parentmail 0 Awaiting Prioritization

To be able to run a report of all allergens, to take along to a trip

Brunswick School has suggested it would be very useful if they could run a report which listed all allergens, for members of staff to have to hand when going on a school trip. As it stands, they can view the allergens on ParentMail, but cannot eas...
Guest over 1 year ago in IRIS PlusPay 1 Awaiting Prioritization

Registers - lunch orders

Our school uses a supplier to provide our lunches, and we submit the order the week before. When there is a holiday, half term/christmas or summer break, we need the option to close the orders down. At present we only have maximum of 14days, to ac...
Louise Noakes over 1 year ago in IRIS Parentmail 1 Awaiting Prioritization

Reach vs Truancy Call

It would be really helpful if development (and Trainers) could look at Truancy Call and compare the functionality with Absence Call. Using Absence Call is such a negative experience. It's not at all intuitive, it's clunky and time consuming to use...
Guest over 1 year ago in IRIS Reach 1 Awaiting Prioritization