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IRIS Reach

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Pre-Admission Students Pull Through to MyEd

From Claire Dell at Chumleigh College, cdell@chulmleigh.devon.sch.uk: We have a very slick online admission process for Chulmleigh College, however the process falls down when we ask parents to pay for the school bus, lockers and top up money prio...
Viv Farnsworth over 1 year ago in IRIS Reach 2 Planned

Useful printouts

Could you make it so that we can print out conversations (eg an email or text we have sent or received) without all the random stuff that comes out at the top of the page. I have attached screen shots of what I get but have to print out 2 pages to...
Denise Bickley over 1 year ago in IRIS Reach 3 Will not implement

Add a Yeargroup columm to reports

All our classes except Reception are mixed year groups. Often we need to have year groups shown with the information so it would be really useful to have it as an extra column on all reports please. So children's name, class, year group, as standa...
Denise Bickley about 1 year ago in IRIS Reach 4

Searching Audit Trail

I would like to be able to search for a g iven 'string' i.e in a message or a subject of an email for more than one date. It is very difficult to find a sent email or message otherwise unless you can remember the exact date you sent it on. Ideally...
Guest about 1 year ago in IRIS Reach 1 In Discovery

MyEd: Inactive Users

Most of our parents are MyEd users and we try to keep the number who are not users below 3%. We spend a lot of time every week contacting those who have become inactive by not opening the app for a month, so that they can receive our in-app messag...
Guest over 1 year ago in IRIS Reach 2 In Discovery

Add signatures to emails

Please could we have the option of adding an email signature / footer to outgoing emails from Reach?
Guest over 1 year ago in IRIS Reach 2 Already exists

Reach vs Truancy Call

It would be really helpful if development (and Trainers) could look at Truancy Call and compare the functionality with Absence Call. Using Absence Call is such a negative experience. It's not at all intuitive, it's clunky and time consuming to use...
Guest over 1 year ago in IRIS Reach 1 Awaiting Prioritization

Audit trail of comms by user, not date

There is no way to see all the communications sent by an individual user. It's always by date and type and often we don't know when and how it was sent. This happens regularly in school and it's hard and slow to find.
Guest over 1 year ago in IRIS Reach 1 Planned

Update more than one students absence mark to write back to the MIS in one go

On a daily basis we have around 50 inbound absence messages from parents. Intakes 4 clicks to choose the students name, pick the absence mark from the dropdown, click the confirmation box, then go back to the inbox and click archive. We‘d like to ...
Guest over 1 year ago in IRIS Reach 1 Planned