With the old parent portal you could mimic being a particular parent which made it really easy to troubleshoot issues. It doesn't look like it's possible the new cloud portal which means we are having to go back to parents and ask them for screens...

In the previous version before migration, we relied on the visibility of Notes to ensure we provided the correct arrangements specific to the candidate and the subject being examined. If we only see RA/R we cannot tell they mean Reader pen and Com...

Enable the ability for Sendgrid to sent email/notifications when messages fail to send for whatever reason. Currently someone is required to log onto the Sendgrid system to check for delivery failures.

It would be phenomenally helpful if a teacher could print a student's exam timetable from the Wizard Bar > External Exams Manager > View Exam Timetable.

Customer has requested that when an employee who has worked in a permanent role and then leaves that role to work in a casual role, the employee record does not at this time move to the "casual staff" tab. This would be ideal if it could be moved ...

It would useful for us to be able to see an audit log of changes made in the OAS module, by user.

Plus Days Tracking for Term Time Only Employees Background / Problem Statement As an organisation supporting schools, we frequently hear from customers that there is no effective way to log, track, and report on “Plus Days” (additional working day...

Currently, if a pupil is going to change class from a particular date in the future, you can't make this change in advance and set it to change from a specific date. For example, a pupil is moving up from "Maths Set 2" to "Maths Set 1" from the fi...

Currently our "Submit Application" text cannot be amended - it is small and easy to miss. So many applicants write us after missing this, causing extra workload that could be avoided. Then, when they click on it, they are taking to a new, blank pa...

When searching for pupils that fall below the % attendance threshold for a certain term we would like the ability to email parents from within Registration Manager rather than just print letters which isn't very 21st century and also impractical f...