Following payroll integration with Dataplan, we tried to make an employee a leaver, only to discover in the Leavers Approval screen (Payroll module) that the starter status was 'unprocessed'. As such, we weren't able to approve the leaver until Ev...

One key limitation of the issues tracking module is a lack of being able to monitor each ticket against an SLA. It would be helpful if an SLA could be assigned to each ticket which shows a countdown of time remaining to allow closer monitoring, pr...

It would be helpful if we could set permissions so that some admin / reception staff can see who is on the Single Central Record, without being able to see the details or the reports. If we give staff access to the details page, they can also use ...

Ability to report on absence details for employees. We often export a copy of their absence record for review meetings and its useful to see all of the details as this is updated daily and not just reason for absence or absence type

Can the option of starting paternity leave mid week to mid week be an option. Some staff have requested parental leave be taken straight after baby is born which can be during a working week and some staff wishing to take parental leave may have a...

Can the functionality to be able to create custom groups be made available in Admissions manager? We would like to be able to group applicants but not by way of admission stages etc

Within Student Manager we have to complete the progression information for destination type at the end of Y11 and Y13. It would be very useful if we could do this in bulk for current students, so those to continued into Y12.

We really need an app-only calendar of school events (like platforms such as class dojo offer). We removed the calendar from our website as it is not secure (it is open to the public) and for safeguarding reasons, events in schools should not be m...

I've categorised this under Student Manager, but this is to do with the Contact Pupils' Teachers feature on the Wizard Bar under the Student Manager heading. By default, we have the Send to all of this Pupil's Teachers option selected under Recipi...

Unable to undo allocation from a document on a payment run Unable to properly process refunds