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Better error tracking in light of recent iSAMS total outbound email outage

We recently discovered that no emails were sent from ISAMS 27th March 11am to 10pm+ due to an ISAMS outage with IRIS/Edgen and Twilio/SendGrid. I believe all ISAMS customers were effected. There is no easy way to be alerted to this without painsta...
Guest 12 months ago in IRIS Ed:gen & iSAMS / Control Panel 0 Good Feature

Workflow units are only day/week/ month - make it possible to create a concern based on recurrence over ANY time frame

At present, there will only be a concern raised if it is 3 instances in a day/week/month - it would make it much more useful if it were 'year' also, because unless it happens within the day/week/month, it won't be a record and that means the conce...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Wellbeing Manager 6 In Discovery

Email Staff of a Cover Stand Down

Changes can come in last minute, post publication. Should a cover be deleted then it would be really useful to have the covering teacher emailed about it.
Guest about 1 year ago in IRIS Ed:gen & iSAMS / Cover Manager 0 In Discovery

Meaningful Message for an error on BACS file

On generating a BACS18 file, if the process fails, there is no meaningful error message to investigate from. Instead, a support call has to be raised which takes time to resolve and sending a BACS file is time critical. It would be helpful if a me...
Guest about 1 month ago in IRIS Ed:gen & iSAMS / Fee Billing 0 Awaiting Review

Implement a Medical Centre REST API endpoint in ISAMS that allows retrieval and setting of "Medical Flag" and "Medical Flag Notes" to better manage and automate health information for pupils.

I have thoroughly reviewed all the REST API endpoints related to the Medical Centre API and found that there is no "Medical Flag" or "Medical Flag Notes" information returned. I have checked all the medical endpoints, but this crucial information ...
Guest about 1 month ago in IRIS Ed:gen & iSAMS / REST API 0 Awaiting Review

Add 'home school' to the list of current education in Student Manager/Admissions

Our admin/admissions team have asked if 'home school' can be added to the current education list on Student Manager/Admissions. There isn't currently an option for 'home school',
Guest about 1 month ago in IRIS Ed:gen & iSAMS / Student Manager 3

Restricting staff from impersonating other staff members in the iSAMS email wizard enhances security by preventing unauthorized access and misuse of email wizard

Why It’s Useful: Allowing staff to send emails as others poses security risks, such as misuse of sensitive information. Restricting this feature ensures that emails are sent only by the authorized user, protecting communication integrity. Who Bene...
Guest about 1 month ago in IRIS Ed:gen & iSAMS / Student Manager 0 Awaiting Review

Special Arrangements subject specific

When we have a candidate who has subject specific access arrangements eg extra time for maths currently we have to add the arrangement to each paper. In SQA arrangements we can add based on the subject It would save much time to have the choice of...
Guest 12 months ago in IRIS Ed:gen & iSAMS / External Exams Manager 0 Now

Reward and Conduct Manager

Dear iSAMS, On the Reward and Conduct Manager, teachers have been feedback whether the pupil name can be displayed as Preferred Forename and Surname rather than Forename and Surname when they are given a merit ticket etc. As always, pupils are kno...
Guest 6 months ago in IRIS Ed:gen & iSAMS / Reward & Conduct Manager 3 Awaiting Review

Rearranging portal forms in Admissions Manager

It would be really useful to be able to reorder the portal forms in the Manage Portal Forms section of Admissions Manager. Currently they appear in the order you create them. We are a foundation of 4 schools and it would be useful to be able to gr...
Guest 12 months ago in IRIS Ed:gen & iSAMS / Admissions Manager 0 Good Feature