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Flagging of inactive tickets

I would like to be able to set a timescale once a ticket is created for action to take place, so say after a set time period whether thats days or weeks a flag is created by the issue to highlight the lack of actions
Guest 3 months ago in Every Compliance / Issues 0

Cloud Parent Portal - Ability to change terminology

It would be good to be able to change some of the terminology that is being used in the new cloud parent portal. For example, on the student widget on the dashboard for a logged in user there is a button labelled 'Discipline'. We are not keen on t...
Guest about 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 1 In Discovery

More options in seating plans

We need more optons when creating seating plans. i.e. the option to select Access Arrangement Students only (not just unticking and ticking) a box at the top of the list to untick all, so that you just select certain students would help the option...
Guest about 2 years ago in IRIS Ed:gen & iSAMS / External Exams Manager 3 In Discovery

Re-using Contacts in different families with different realtionship

What if a father of one student is the stepfather of another one? or an emergency contact for one student is just a friend of the parents but she is also a mother of another student? We have contacts that are related to other families in a way tha...
Guest about 2 years ago in IRIS Ed:gen & iSAMS / Student Manager 3 In Discovery

"Changes you made may not be saved." - When closing modules, as well as when refreshing the page

Could we have the "Changes you made may not be saved." message appear when we close a module? Currently I only see it when I refresh a module (when there's unsaved changes), or when I refresh the iSAMS tab in my browser (regardless of if there are...
Guest 2 months ago in IRIS Ed:gen & iSAMS / System 0 Awaiting Review

Allow override feature in Cover Manager - Rooms

We are coming up against a problematic feature when it comes to rooms in iSAMS. We often have to swap timetabled classes around, but need to use the space we are moving one class from for another timetabled class to move into. This often occurs fo...
Guest 2 months ago in IRIS Ed:gen & iSAMS / Cover Manager 0 Awaiting Review

Limiting the General Absence Reason List by Staff Type

The approval process for Teaching, Non-Teaching and Prep School general absences differs so we have had to triplicate the reasons. Because the list is not alphabetically sorted (I'm pretty sure they used to be), staff have to trawl through a list ...
Imran Gulma 2 months ago in Every HR / Absence Management 1 Good Feature

Able to delete reports in Assessments and Reports tab

Love the new Assessments and Reports Tab 🤩 Would that be an option to delete the reports? There are times when amendments are made to the reports after they were first published in Manage Run > Portal Publishing. Then another publish was perfor...
Guest 4 months ago in IRIS Ed:gen & iSAMS / Student Manager 3

Bring back the ability for parents to see reasons for rejected absence requests in new Cloud Portal

Please include the "reasons" for a rejected absence request in the "Rejected" section of leave requests. It was really useful for parents to see the reasons for any rejected leave requests on the legacy parent portal (in addition to the e-mail not...
Guest 11 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Automatic default entry of user staff name in Wizards

The following areas require the user to tell the system who they are each time they make a submission. While on the odd occasion they might be submitting something for someone else, so the ability to change the selection should remain, the lack of...