Parents have asked why some details are no longer visible (like the House, the form/tutor group name, year group, pupils email address, key school contacts) since transferring to the cloud-based parent portal. Will this be reinstated?

When you are on the Candidates tab in the External Exams Manager module, you can tick a box so that you can view the examination arrangements for former pupils. However, if you want to enter an arrangement for a former pupil who is now returning f...

As per ticket 758921 The Health Record has a drop down for whether or not a pupil wears glasses with options No, Yes - Glasses, Yes - Contact lenses. Some people switch between glasses and contact lenses for a reason, so we'd like an option to ref...

iSAMS support have confirmed that the system is set up to only notify school users of a registration form submission if a successful payment is made. If payment is not made, the form comes through but no one gets notified. It would be much more he...

We have several custom fields like name pronunciation (phonetic spelling) or preferred pronoun. Instead of forcing staff to go into student manager to find these identity preferences, we would like to have the ability to show certain custom fields...

Hi, We would like our staff to be able to receive SMS replies from parents and carers to SMS messages sent via Edgen. Additionally, we would like these SMS replies to be automatically recorded in Student Manager, in the same way that email corresp...

I recently contacted customer service regarding an issue with removing a student from a set in iSAMS. I followed the provided instructions, which explained that the student remains in the gradebook because they are still part of the set in Teachin...

On 'School Register' the ability to mark the entire year group with the same 'out of school' reason such as V- Educational Visit or Trip or P-Sports would be very useful and time saving. You can currently click on 'All Away' but then you have to g...

Hi iSAMS Team, good day! Can we send an email to Parents in bulk but with different attachment each?

When transactions are imported from Fee Billing into iFinance, a BI/analysis code (cost centre - dept) is attached to the debit side of the transactions that is posted to debtors control. This may be acceptable for single line invoices, but make n...