All ideas

I have found the first line supporting team do not actually know the team at all. A thorough training is needed for the team to just answer at least thr basic questions and knowing what the customers are asking about. They are not interested at wh...

When I send a reminder to customers with statements it would be good if colleagues were able to see the message sent. Currently its locked to only the sender can view

It would be useful if register notes and Access Arrangements were available on Pupil Profile overview page. Scholarship details would also be useful

When we do school reports, we generally set them up as assessments to appear to staff in Online Assessment System. Once things have been entered we change it to a report for editing and final checks. Some of our staff struggle to remember this, so...

Ability to temporarily change a room for a timetabled lesson, for a set number of weeks or until a specific date. Eg. Room1 will be out of use due to internal mock exams for 2 weeks, therefore all lessons in there need to be moved to Room8 for 2 w...

Can a feature be added to allow custom items to be placed within the existing parent categories (for example under School Life)? At the moment, having to add these as custom links in the top header makes the navigation cluttered and difficult to m...

Notes about access arangements are now added specific to a category of access arrangement. However, the new Candidate Arrangements Export report has a single row per pupil with all the notes lumped together as one. The export would be better if it...

When searching for pupils that fall below the % attendance threshold for a certain term we would like the ability to email parents from within Registration Manager rather than just print letters which isn't very 21st century and also impractical f...

The student can see what time they start and the duration of the exam but not the end time ( especially taking the extra time into account). This would also be helpful to see in Full Timetable Report and in the invigilator's print out.

If an employee record has ended but is linked to a pay range/pay scale. When a pay award happens the pay award uplifts the salary values of the leaver record as well. We have received feedback that a customer does not wish this to be the case and ...