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Meal bookings - make it possible to search and view/edit FSM bookings

Extremely useful when ensuring FSM families have booked their meals and if not - I am then able to easily locate them and book for them, rather than having to go through the whole school list to find each FSM pupil
Guest 5 months ago in IRIS PlusPay 0

Service Level Agreement Tracking (Within Issues)

One key limitation of the issues tracking module is a lack of being able to monitor each ticket against an SLA. It would be helpful if an SLA could be assigned to each ticket which shows a countdown of time remaining to allow closer monitoring, pr...
Guest 9 months ago in Every Compliance / Issues 0

Schedule emails

Can we have an option to schedule emails? Our booking system for meals has a deadline of midnight on Saturday and I would love to be able to send a reminder weekly at 4pm on a Saturday to get people to remember, as an example. Other reminders woul...
Guest over 3 years ago in IRIS Reach 4 Planned

Hide notes in issues

Please can you add the ability to hide notes from the ticket reporter, as we use this to track the job with contractors but wouldn't seem beneficial to add the employee into these.
Guest 6 months ago in Every Compliance / Issues 0

Forms - pls add some more dynamic text fields

We use Forms for a yearly Data Collection exercise. It would be useful if we could use dynamic text fields to pre-populate a form with parents' address details and phone numbers (pulled from SIMS). That way we can simply ask parents to confirm the...
Guest over 3 years ago in IRIS Reach 2 In Discovery

Email form response to parents

When parents complete a form, could they get an email of what they have chosen, or be able to go back to the link to view their submission?? We have a whole KS2 event today and are dealing with many phone calls of people who can't remember what th...
Denise Bickley almost 3 years ago in IRIS Reach 1 Awaiting Prioritization

Report for email totals

We are looking to get a report on how many emails we have sent out over the last 3 years (a total for each academic year, running from August to July inclusive)
Guest 8 months ago in IRIS Reach 0

Editing completed online forms

Two things: 1) I think this has been mentioned elsewhere before but I can't find it in this section. It would be REALLY useful to have the ability to edit completed forms, for example parents who change their mind/want to add something else to the...
Guest over 3 years ago in IRIS Reach 1 Planned

Repeat bookings in View/Take Register

Some schools prefer to not allow parents to make wrap around register bookings, preferring to book them in via View/Take Register, with plenty of notice so that they can allocate the appropriate number of staff. The Acorn Education Trust want to m...
Guest about 2 years ago in IRIS PlusPay 0

Drag and drop attachment upload

I would love to be able to drag and drop files to attach them to emails for parents. This is much easier than having to save a file, then search for it and attach. I often have emails that arrive in my Outlook with attachments that I need to get o...
Guest about 3 years ago in IRIS Reach 1 Will not implement