We have set up a custom field in Agent Manager so we can rank our Agents but can't retrieve this information in reports. All custom fields should be available for reporting regardless of the module.

Could the following merge fields be added for Letter Merging V2? Academic Year Period - like 2025-2026 Academic Year (short) - like 2025-26 Academic Year Beginning (e.g. 2025) Academic Year End (e.g. 2026) Academic Year Start Date (e.g. 1 Sep...

The ability to use the statement bank in the general comment section would be useful. For example: "I hope <<Firstname>> has enjoyed the activities this term" At the moment it would mean going into each pupil's comment individually and...

Email reminders regarding outstanding training are sent at 3am. I have asked if this can be changed as this is not ideal. I have been told that this is not something that can be changed and to submit a feature request. Please can this be amended.

Ability to set the 'visible to employee' setting within a performance review on bulk/centrally. currently this is just actioned on an individual basis within all reviews or just by the reviewer. An option to have the 'visible to employee' tick box...

We want to have a definite set of categories in the Visit Type/Location/Arrived From/Departed to/Departed by Transport fields, but some medical staff add their own categories on a whim/because nothing quite fits. It would be good to be able to tur...

Currently the only way for a member of staff to be reminded that they are on detention supervision is to go into discipline manager and view all their detentions. It would be nice if this was displayed on their dashboard as a visual reminder. And/...

It would be very helpful for Subject Leaders and members of the Senior Team to see which teaching set a student is in for each subject.

The Y/E or student enrollment year column as enabled from the user preference is not presently sortable.

Presently we can search for user accounts by first name OR surname. However if I combine first name and surname together, regardless of order (first name then surname or surname then first name), the search fails.