What if a father of one student is the stepfather of another one? or an emergency contact for one student is just a friend of the parents but she is also a mother of another student? We have contacts that are related to other families in a way tha...

As finance I see deposits and registration fees coming in to the bank. I match these to the students in fee billing and log each in the deposit section. Admissions are the people who initiate the requests for money so they need to be able to see i...

Could Delivery Addresses be added into Financials instead of being held in Distribution? Could the access to these be easier to understand, currently users need access to the Z Nominal which is easy to forget as it's not a 'real' nominal

Could we remove the 'x' on the RDP? Users use this to 'log out' but then get issues with their log in staying connected, which leads to further issues logging in. Could we just remove the option, to prevent this?

Could we make Importing more accessible? Instead of having to find a DTT through file explorer, could the system have them 'pre-loaded' and so we can select from a list instead. E.g. Open Importer - Select file you are trying to import from the li...

We have some parents who regularly lock themselves out of the Parent Portal. Please could users been shown a message on a failed login to say how quickly their account could be logged. I've included a screenshot from the TES MyConcern login page w...

Can Duo be set up within Self Service, instead of needing to be requested through support? Also to show users who have been set up for this (enabled/disabled)

On our current parent portal we can limit parents on what they can or cannot see, on the new Cloud Portal we see there are a lot of headings.Is there a way of not showing options that we have disabled? Also is there a way of only selecting differe...

The activity. Tab which informs users under which priority the activity has been set up, would be helpful. At the moment there is no info for users - without admin access- what is the priority.

1. The calendar - is really good feature, however, when there is more than 1 activity it does not list them; unless I click on it, the activities do not show. It would make more sense if activities would be listed by their name despite how many th...